As the owner of investment properties, you want potential tenants to see your property as home, not just another shelter until they can find something better. It doesn’t take a lot to make your property inviting and homey, little touches can make a huge difference when you show your property. It doesn’t matter how much you invest in renovations, if you neglect the little touches that make a house a home, your tenants will notice it and will eventually find somewhere that does have a homey feeling.
Take a look at your property through the eyes of someone looking for a home. Look at grass and landscape. Is it well kept? If you wouldn’t bring your friends and family to visit without doing some landscape work, you shouldn’t expect potential tenants to want to live there. Spruce up the yard with a few plants or flowers and keep the grass trimmed.
Next, look at the exterior of the building. If you have window screens that need replaced, your fresh paint job is not going to be appealing. Your tenants will automatically see the torn screen or the shutter that is slightly askew and needs straightened. It’s the little things that will wear on your tenant’s and then they will see the bigger issues. It’s much easier to take care of a torn screen or broken hinge than to have to totally remodel a property and find new tenants.
Consider the mailboxes at your property. Do you take the time to have name plaques made for new tenants or do you put their name on tape and stick it on the mailbox? Seeing this piece of tape day after day does nothing more than remind tenants that they are renting and have no control over their property, it can actually fester a feeling of resentment and you will have unhappy renters. It doesn’t cost a fortune to spruce up mailboxes with name plaques and it makes a huge difference in the visual appeal of the property.
Relationships matter no matter what type of business you operate. You don’t have to invite your tenants for dinner; however, casual conversation when you visit the property, an annual Christmas card or even putting up Christmas tree in the common area for everyone to decorate, are personal touches that make a big difference.
Make sure all of your renters know how to contact you or your maintenance team and make it a priority to acknowledge their concerns quickly. If you can’t get to the repair immediately, you should convey this to your tenants, they will appreciate your honesty much more than they will you avoiding them. You will be surprised at how much this means to tenants and how far it can go in keeping your properties rented and income generated.
The bottom line as a landlord is not to overlook the little things that make a house a home. Keep your property aesthetically pleasing, acknowledge your tenant’s requests and develop friendly relationships with them. You will find that doing these little things will keep your tenants for a long time and you won’t have to constantly advertise an empty property.